Privacy Policy

1. Who we are

BizFocus AI (“we”, “us”, “our”) operates the BizFocus AI website and services. For any privacy question or request, contact us at contact@bizfocus.ai.

2. What data we collect

Free Diagnostic

When you complete our free diagnostic quiz we collect: your first name, email address, industry, annual revenue range, team size, weekly inbound leads, your answers to the quiz questions, and the calculated AI Opportunity Cost figure.

AI Business Audit (paid)

When you purchase an AI Business Audit we additionally collect: your business name and website, contact name / title / phone, and your answers to the audit wizard. You can type your answers or dictate them — dictated audio is sent to our transcription provider (OpenAI Whisper) to convert it to text. We keep only the resulting text, not the audio.

Account

We store your account email, name, hashed password, and audit history. Payment card details are handled by Stripe — we never see or store them.

3. Why we collect it

• To run the free diagnostic and email you your results.
• To generate your AI Business Audit report when you purchase one.
• To send you product updates, launch announcements and occasional educational content (you can opt out of marketing email at any time — see Section 7).
• To improve our calculations, opportunity library, and report quality (in aggregate, never identifying you individually).
• To detect abuse and operate the site safely (server logs, rate limiting).

4. Third-party processors

We use the following processors. Each receives only the data needed for the function they perform.

• Brevo — your email address, first name, industry, and the cost-of-inaction figure, used to send your diagnostic results and the email sequences you have opted into.
• Meta (Conversions API) — your hashed email address only, sent server-side when a purchase completes, so we can attribute paid advertising conversions.
• Meta Pixel (browser) — sets _fbp / _fbc cookies and fires page-view, lead and checkout events. Only loaded if you accept cookies.
• OpenAI — short audio clips from any dictated wizard answers, sent to Whisper to transcribe them to text. The audio is not retained after transcription.
• Anthropic — your quiz answers and business descriptions, used by our Claude AI pipeline to generate your audit report.
• Stripe — your email address, used to process payment. Stripe holds all payment card data; BizFocus does not.
• Vercel — server logs (IP address, request URL, response status) for hosting and reliability.
• Neon — all data we store about you, hosted in their managed Postgres infrastructure with encryption at rest.

5. How long we keep it

• Diagnostic leads from medical / dental and insurance verticals are deleted after 12 months.
• Diagnostic leads from all other industries are deleted after 24 months.
• Your audit data and reports are retained while your account is active.
• Transcribed text from any dictated answers is retained alongside your audit data and deleted with it. The original audio is not stored — it is discarded after transcription.
• Your account itself is retained until you request deletion (see Section 6).

6. Your rights

• Right to access — download all data we hold on you from your account settings.
• Right to erasure — request deletion of your data from your account settings. We process all deletion requests within 30 days.
• Right to data portability — your downloaded data is provided in machine-readable JSON.
• Right to withdraw consent — every marketing email contains an unsubscribe link.

For any of these requests, contact contact@bizfocus.ai.

7. Cookies

• Session cookie (ai_audit_session) — required to keep you signed in. Cannot be disabled while you are using the authenticated parts of the site.
• Meta Pixel cookies (_fbp, _fbc) — analytics and advertising. Only set if you accept cookies on the consent banner.

8. Contact

For any privacy question or request, email contact@bizfocus.ai. We respond to verifiable requests within 30 days.

9. Changes to this policy

We will update this policy when our practices change. The “Last updated” date at the top reflects the most recent version. Material changes will be communicated by email to active users.